Company

From the Managing Director’s Desk

At Wizard Group, we have harnessed our domain expertise of 14 years to shape an organization whose sole focus is to become a trusted Business Enabling Solutions provider and a Business Process Management partner for our esteemed clients.

We have developed and streamlined every segment of our process, which includes – maintaining the highest standards of integrity, finding the right people, training & mentoring them, documenting learning and delivering consistent results. We assist our clients in improving their end-customer’s satisfaction through innovation, differentiation, greater competitiveness and superlative performance.

As we stand at the crossroads of change, we reiterate our commitment towards our customers - we will always continue to improve on our experience, services, process and team-oriented development to make our clients competitive and triumphant in their industries.

Your’s in success and growth

S. Banthia

About Us

Wizard Group is an international Business Enabling company based in India with subsidiaries in US, UK, and Australia. Our result-driven ethos stems from more than 14 years of experience and a successful record of servicing various verticals as a top line contributing business partner. Wizard Group has its very own Telecom offshore and onshore centers and we have delivered significant results in areas starting from data processing, customer acquisition and engagement, to sales and much more. The company focuses on integrated end-to-end service transmigration and delivery of result-oriented benefits to our clients through reduced costs, value-added delivery, ongoing productivity improvements, and process optimization. We offer a comprehensive suite of business enablement and management services through extensive domain knowledge. This is delivered by innovative systems and processes, skilled manpower, state of the art infrastructure and leading-edge technology that is secured by the latest data protection systems.

Our Pillars

It is our values which help us drive our objectives and provide us with guidelines to achieve meaningful results. They are also our guideposts to define behavior in our dealings with each other, our clients and the communities in which we operate. Only by maintaining this shared focus do we, as individuals, can become a successful team, and Wizard Group achieves its full potential. Integrity: We strongly believe in open honest and fair relationships with each other, our customers and business partners. We believe this is the only way to do business. Leadership: We continuously strive to 'do the right thing' in support of our clients, fellow employees and all of our stakeholders. We will lead by example and challenge set standards to raise the bar for others to follow.

Our People

This is the inspiration and key to our success. We pride ourselves on the quality of the teams that work here. Delivering a high-quality customer experience across all channels - voiced & non-voiced - is of utmost importance to us. We do this by focusing our attention on the most important asset of our organization - people. Wizard Group is a people-centric organization that regards employees not only as an integral part the whole process but as one of our major business resources too. We carefully recruit a diverse, well-educated and highly skilled workforce that leads to a unique working environment of - cultural diversity - a necessity in our approach to help accomplish our global projects. This is the force that powers Wizard Group onward. The focus of our management lies in mobilizing every ounce of intelligence in the organization and pulling together the intellectual resources of all employees, in the service delivery of the company.

Our Vision

At Wizard Group, our policy comprises of nine core principles: Hire the right attitude We always consider character traits before skills: we value energy – and the ability to energize others – common sense and shrewdness, people who get the job done and show real passion. Provide robust objectives Everyone has his or her role within the business. We make sure we each have clear objectives that will take the company towards its Vision. Emancipate people to think smart and be bold to deliver substantial company growth We encourage discourse and ask for feedback from colleagues and clients. We give responsibility for implementing change and reward results and good risk-taking. We promote a no blame culture. We challenge the status quo. Foster a superlative environment At Wizard Group we promote excellence, fun, honesty, transparency, respect and opportunities for everyone. We reward results. We have a great office and great benefits: fun social events, training opportunities, honest appraisals. It’s an environment that supports and inspires people to exceed expectations. Gratify Clients We provide excellent service and excellent products. We cultivate the valuable relationships and look to surprise them in the best possible way. Maximize value for every customer